FAQ

FAQ

 

General Enquiries

Why are Airmid Escentuals candles made from Soya Wax?

Compared to paraffin wax, it is leaner, burns longer and is from a renewable source.

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Why do you use Essential Oils?

I am a qualified Aromatherapist and wanted to bring the amazing benefits of essential oils to you, in your home.  Our candles are carefully formulated with the perfect blends of essential oils thus avoiding the synthetic smell of candles made with other fragrances.

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Are your wicks lead-free?

Yes, we use cotton core wicks. We want to be sure we create products that are not only kind to the environment but kind to you too.

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Do your candles burn without 'tunnelling'?

Yes, when burnt correctly Airmid Escentuals candles will not tunnel. 

Every time you light your Airmid Escentuals soy candle, it is important to allow it to burn all the way across. That is, light it and keep it lit until a wax pool forms to the edge of the container.  

Soy wax has a ‘memory’ to help keep the candle from ‘tunneling’ down the centre. By allowing your soy wax candle to create the full wax melt pool, you are extending the burn time and maximizing the scent throw.   

Discontinue use of your candle when ½ inch of melted wax pool remains at the bottom of the container and keep on a heat resistant surface. Never carry a lit candle as the container may become hot.

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Why are your candles not coloured?

We aim for a completely natural product  and we add colours to the wax as they are not natural. You may notice some slight colour variation between our candles. This is due for the different blends e.g. orange essential oils provide a slightly darker cream candle.

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How do I select a candle to give the desired strength of scent?

The most important factor is the width of the glass. A wider pool of heated wax will give a stronger scent 'throw'. So if you want a stronger smell buy a larger sized candle. As guidance a 30cl sized candle will give a pleasing scent throw for most sitting rooms and bedrooms. 9cl votives are perfect for smaller rooms and bathrooms.

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Why does my candle smoke?

There are two main reasons why your candle may smoke. First, check your wick is centred and at the correct length. For best burning results, the wick should be trimmed to ¼ inch every time the candle is lit.

Secondly, make sure your candle is not in a draft. Not only can this cause your candle to smoke, but it can also cause the candle to burn to one side.

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Why does the wick on my candle have a mushroom?

This is a harmless build up of carbon deposits due to the candle being either in a draft, the wick being too long or an over-scented candle. Blow out the flame, trim the wick, remove the carbon deposits (making sure they don’t fall into the wax pool) and re-light the candle.

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Why does my candle not create a full wax pool?

The wick may be trimmed too short. If so, carefully pour out some of the wax pool (into a heat resistant container). This will lengthen the wick.

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